FAQ

Does ZCG sell direct to the public?

No. ZCG is a manufacturer who supplies RF Solutions to a network of highly knowledgeable retail distributors through-out Australia and the world, as well as other businesses directly involved in the RF and Broadcast industry.

Retail/Distributor customers who wish to purchase ZCG products, please contact:

  • ZCG Head Office: Victoria, Tasmania, ACT & International enquiries: Phone: +61 3 5157 1203 or email: sales@zcg.com.au
  • Queensland, Northern Territory & New South Wales enquiries: Phone: +61 3 5157 1203 or email: qldsales@zcg.com.au
  • Western Australia & South Australia enquiries: Phone: +61 3 5157 1203 or email: wasales@zcg.com.au

or alternatively you can use the Contact form.

If I can’t purchase directly from ZCG where can I purchase a ZCG antenna?

ZCG has a wide range of knowledgeable retail distributors throughout Australia who stock ZCG products and are willing to assist you with any RF antenna enquiry. Find your closest dealer with our dealer locator.

How can my business become a retail distributor of ZCG products ?

Simply contact us by telephone or email and introduce your business and include your company details and ABN. We will set you up in our database and you can begin trading with ZCG. Easy as that.

How can my business place an order with ZCG?

The procedure is explained on our “How To Order” page.

I cannot find a product suitable for my particular RF application. What should I do?

Our RF Solutions Consultants will be pleased to assist you in identifying the very best RF solution to suit your requirements. Contact us by telephone or email. Otherwise you can send us an enquiry.

Our product range is ever expanding to include new emerging frequency allocations, upgrades in current RF technologies as well as tried and tested old school communications, to stay up to date with new products, recommendations and upgrades, subscribe to our newsletter – subscribe here

I require a different termination/connector fitted than the standard one?

ZCG’s East Gippsland based manufacturing facility allows ZCG to customised our standard range of antennas to suit your individual requirements. Whether it be a change of termination/connector through to a different length of cable, ZCG can assist.

Please note additional costs will be attributed to customisation of our standard range. Contact your RF Sales consultant for more information

I cannot open your Product Information Sheet pdf files.

You need to install Adobe Reader. The software is available to download free here

How can I track my parcel once it has left ZCG.

ZCG will send all orders via TNT or TOLL/TOLL IPEC unless specified by a customer to send via a specific courier company. Use our “track your goods” page to locate your order via TNT or TOLL/TOLL IPEC – click here

I do not understand the terminology used on your Product Specification Sheets.

We understand, not everyone is as deep into antennas like we are, we try to ensure our specification sheets are easy to understand as well as full of the technical specifications you may require, to assist you with technical explanations please see our “Antenna Terminology” page.

If you require more information on any of our RF solutions, please contact us directly and one of our Sales team will assist you with your enquiry.

My question does not appear here.

Our team of RF Solutions Consultants are always available to assist you. Contact us

Many more frequent questions are answered on our “How To Order” page.