FAQ

Does ZCG sell direct to the public?

No. ZCG is a manufacturer who supplies RF antennas and accessories to a network of retail distributors throughout Australia and other businesses directly involved in the RF and Broadcast industry.

Retail/Distributor customers who wish to purchase ZCG products, please contact:

  • ZCG Head Office: 03 5157 1203 or email sales@zcg.com.au
  • ZCG Queensland Office: 08 3800 1204 or email qldsales@zcg.com.au
  • ZCG Western Australia Office: 08 6253 8950 or email wasales@zcg.com.au

or alternatively you can use the Contact form.

If I can’t purchase directly from ZCG where can I purchase a ZCG antenna?

ZCG has a wide range of knowledgeable retail distributors throughout Australia who stock ZCG products and are willing to assist you with any RF antenna enquiry. Find your closest dealer with our dealer locator.

How can my business become a retail distributor of ZCG products ?

Simply contact us by telephone or email and introduce your business to ZCG. We will set you up in our database and you can begin trading with ZCG. Easy as that.

How can my business place an order with ZCG?

The procedure is explained on our “How To Order” page.

I cannot find a product suitable for my particular RF application. What should I do?

Our RF Solutions Consultants will be pleased to assist you in identifying the very best products to suit your purposes. Contact us by telephone or email. Otherwise you can send us an enquiry.

Our product range is ever expanding to include new emerging frequency allocations keep an eye on our website, or stay up to date with our newsletter – subscribe here

I require a different termination/connector fitted than the standard one?

ZCG’s Victorian based manufacturing facility allows ZCG to customised our standard range of antennas to suit your individual requirements. Whether it be a change of termination/connector through to a different length of cable, ZCG can assist.

Please note additional costs will be attributed to customisation of our standard range. Contact your RF Sales consultant for more information

I cannot open your Product Information Sheet pdf files.

You need to install Adobe Reader. The software is available to download free here

How can I track my parcel once it has left ZCG.

ZCG will send all orders via TNT or TOLL/TOLL IPEC unless specified by a customer to send via a specific courier company. Use our “track your goods” page to locate your order via TNT or TOLL/TOLL IPEC – click here

I do not understand the terminology used on your Product Specification Sheets.

We understand, not everyone is antenna crazy like we are, we try to ensure our specification sheets are easy to understand, to assist you with technical explanations please see our “Antenna Terminology” page.

My question does not appear here.

Our team of RF Solutions Consultants are always available to assist you. Contact us

Many more frequent questions are answered on our “How To Order” page.